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Writing in plain English
How we write content to make it easy to read.
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Formatting and wording style
Guidance about wording and formatting
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Glossary
Frequently used words and abbreviations and how we present them.
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Creating documents
How documents should be written for our website.
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User needs and journeys
How we write our content to meet a user need.
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How we decide what to publish
The criteria we use to decide if content is relevant for a council website