Details such as opening hours, location and contact details, as well as access to support and activities.
About
Family hubs offer a range of support, information and guidance to parents, carers and young people as part of Early Help.
Hubs are open for you to drop in and speak to our staff Monday to Friday during opening times on a whole range of issues affecting you and your family. We also have public access computers to use, free of charge, as well as social spaces available to meet other parents.
Family information and advice
You will find assistants in all our hubs on the front desk who can offer information advice and guidance.
We can help you with:
- finding childcare
- applying for free childcare entitlement
- finding local activities and support services
- pregnancy and early child development
- parenting
- health advice for you and your family
- how to access local housing services
- crisis support, such as emergency access to food and utilities
- personal finance and the benefits you may be entitled to.
Find it Out offer
Our ‘Find it Out’ offer is available to all young people in West Sussex aged between 11-19. We also support young people up to 25 who have additional needs or have experienced care.
We can provide you with information, advice and guidance by answering any questions you may have. We can help you find local services, make referrals and talk about your needs.
If we can’t find the right service to support you, or you need some further support but your family doesn’t, we can offer up to five sessions with one of our staff members who will work directly with you on what you require support with. We will provide tailored sessions designed to achieve the positive outcomes you want to focus on.
We also offer whole family working that supports everyone in your home and gets everyone working together with your consent, if that is what you need.
For further information and support, please complete the online form below or contact one of our family hubs (a contact phone number and email address is available on the right-hand side of the page).
Request for support for young people online form (external link)
Activities and services
- Parents
- Health
- SEND
- Young people
Parents
You can find a range of services and activities available for parents on the Family Information Service website.
Health
SEND
Young people
Email updates
Sign up to receive the latest news from your hub.
Gallery
Opening times
Monday - 9.15am to 5.00pm
Tuesday - 9.15am to 5.00pm
Wednesday - 9.15am to 5.00pm
Thursday - 9.15am to 5.00pm
Friday - 9.15am to 5.00pm
Saturday to Sunday - Closed
Hubs are closed on bank holidays.
- If you think a child is in immediate danger, phone 999.
- To request support for a child (including Early Help and children with disabilities) or raise concerns about a child you should contact the Integrated Front Door (IFD) using the IFD Children's Portal.
- If you think a child is at risk of significant harm, call the IFD directly on 01403 229900 before completing the IFD Portal Form.
- For out of hours or bank holiday emergencies, contact the Emergency Duty Team on 033 022 26664.
Parking and accessibility
Car parking on site. Parking is available on St James Road only, without time restrictions. There are three spaces for Blue Badge holders in the car park.
Contact details
- Email WSChildrenServices@westsussex.gov.uk
- Tel: 01403 229900
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Address
St James' Road, Chichester, PO19 7AB (For SatNav use PO19 7HY) -
Additional information
We have a small range of sensory toys that can be borrowed for up to two weeks. These toys are designed to stimulate one or two senses and can be used to support children with special educational needs or disabilities. For further information or to book, phone 01243 642950 or email ChichesterFamilyHub@westsussex.gov.uk.