Reaching Families Face-2-Face befriending

About

This is an independent service, which is not run by the NHS or WSCC.

This service is not checked by WSCC and including it on the Local Offer website does not mean that it is a recommended service.

Before using this service, we recommend you make your own checks. Your checks should include being happy that: the service will meet your needs; staff are properly qualified; policies are in place to keep everyone safe and you know how much the service will cost.

Use this guidance for advice about what to ask to help you make sure that children and young people are happy and protected in clubs, groups and activities. Find out more on our terms and disclaimer.

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Face-2-Face provides emotional and practical support to parent-carers of children during the period of their child's diagnosis. Our team of specially trained befrienders can help parents learn more about their child's diagnosis, share their experience of caring for a child with additional needs, find out about and access other services and prepare for the journey ahead.

What we do

  • Our befriending service is currently delivered to parents via phone or Zoom.
  • Initially the coordinator makes contact and parents are matched with a befriender.

Age range

18-80

Wheelchair accessible

Yes

Free to use

Yes

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